Frequently
Asked Questions
- What's the problem with using only toilet paper anyway?+
We all want to be hygienic down there. For far too long, the common routine after you poop is to wipe, wipe, and wipe some more with toilet paper. This frequent and repetitive motion can cause skin to break down and thin, which can lead to tearing and skin build up (ew!). Bringing a bidet into your routine would by-and-large eliminate these negative consequences. It's easy, it's fast, it's appropriately hygienic, environmentally sound, and really allows everyone to get that sense of complete and utter cleanliness.
- How do bidets work?+
Bidets use the same clean water you brush your teeth with to wash your butt. Attachments and electric seats connect to your existing toilet/plumbing, while stand-alone bidets are installed beside your toilet. With the turn of a knob or press of a button, a fresh stream of water sprays your b-hole at the perfect angle. Instead of smearing or shedding TP, bidets wash away bacteria after you poop.
- What is a bidet attachment?+
A bidet attachment is a modern bidet that connects to your existing toilet. Unlike a handheld bidet hose or stand-alone bidet, a bidet attachment installs underneath your toilet seat and utilizes your toilet’s fresh water supply.
- What’s the difference between a bidet attachment and a bidet toilet seat?+
A bidet attachment connects to your toilet beneath the toilet seat and is generally non-electric, relying on your home’s water pressure to operate. A bidet toilet seat replaces your OG toilet seat and is usually electric, including more elevated features like a heated seat and bum dryer.
- Do you have to wipe after using a bidet?+
Nope! That dewy booty is sparkling clean from a pressurized stream of fresh water. Simply pat dry with a towel or a few squares of regenerative bamboo toilet paper, you doo you. Washing with a bidet gets you two times cleaner than TP without the need to furiously wipe your sensitive booty skin.
TUSHY Ace, our electric bidet seat, has an air dryer to dry that derrière should you want to treat your bottom to the ultimate luxury.
- Does TUSHY spray warm water or cold water?+
Potty plot twist! We offer the TUSHY Classic, TUSHY Spa and TUSHY Ace. The TUSHY Classic is our most popular and versatile bum wash. It is super easy to install and it just connects to your water supply and sends a stream of cool (or room temperature!) water right where the doo is done!
TUSHY Spa works the same way but has an additional hose that runs to your sink’s hot water connection to access warm water. A temperature control dial on the TUSHY console allows you to change the water temperature before you spray your bum! Therefore, TUSHY Spa works best if your sink is located near your toilet, so that you can run a hose from the sink's water supply valve to your TUSHY. The additional hose is provided in every TUSHY Spa box. It is 6 feet long and only 8 mm wide, so it can fit under the cabinet door or through a tiny hole in the side or back of your bathroom sink vanity.
TUSHY Ace is our luxurious electric bidet seat that provides warm water on-demand, but you can always cool it off if you prefer. It is super easy to install and it just connects to your water supply and sends a stream of water right where the doo is done! This seat is reliant upon electricity to heat the water, so be sure you have a 3-prong grounded outlet within 3 feet of your toilet.
- Is the TUSHY Classic water too cold?+
The water is simply the temperature of your tap water. A cool spray of water right on your bum is actually really refreshing on your warm, post-poo bottom. Think of it like sipping a cool glass of water on a warm summer day. ;)
- What's the difference between the TUSHY Classic and the TUSHY Spa?+
Temperature! TUSHY Classic cleans your bum with a cool stream of water. TUSHY Spa contains an extra knob and sink hookup to wash your booty with cool AND warm water.
- Which TUSHY bidet should I buy?+
We recommend considering your budget, self-care preferences, and toilet habits when buying a bidet. Some poopers who spend a lot of time in the bathroom prefer a more luxurious experience with TUSHY Ace. Others thrive on a more basic hit-it-and-quit-it cool water blast with TUSHY Classic.
- Can I install it myself?+
Step aside plumbers, the only butt crack needed around here is yours. You can totally install your TUSHY bidet in under 10 minutes. If you get stuck, 5-star, on-demand support is there to assist.
- What makes TUSHY different from other bidet brands?+
Ease: TUSHY bidets install in under 8 ½ minutes––no electricity or extra plumbing required. They also self-clean with a nozzle that retracts when not in use.
Beauty: Each bidet is beautifully minimal and sleek. No clumsy medical vibes here. Did we mention there’s a pink one?
Support: TUSHY spoils your butt with obsessive, world-class Poo-Ru support, including a 30-day risk-free guarantee plus a 12-month warranty on equipment and parts.
Over 100,000 5-Star Reviews: People love to say our name when they poop.
- How do I clean TUSHY? Doesn't the nozzle get gross?+
You can/should clean TUSHY as frequently as you do your toilet with all-purpose cleaner by manually pulling down the nozzle. The nozzle itself is retractable and only comes out of its poo-free cocoon when in use. We have also added a fun little nozzle wash feature that cleans the nozzle by running water over the outside of the nozzle, no hands necessary!