Contact us

Learn more in our FAQs, visit our Support Center or contact a helpful Poo-Ru!

Need more guidance? Give us a shout!

We want to hear from you! The fastest way to reach us is through our support portal (24/7) below:

Prefer email? You can reach us at hello@hellotushy.com

What to expect from us

Our customer experience team is dedicated to making it easy to get in touch to ensure that your TUSHY experience is as easy and smooth as using your bidet!

Our expert Poo-Rus strive to provide exceptional customer support—you can expect a response from our team of real pooping humans within 12 hours.

Our team will get a resolution to you asap, so you can get back to what’s important...like sitting on the toilet to scroll through your phone, or using your TUSHY!