Yes, Ace fits nearly all toilets! If you want to double check, see our Toilet Compatibility List to find out if your throne is fit for a TUSHY Ace!

There are two TUSHY Ace configurations to bless your bowl: round and elongated.

If the distance between your toilet seat screw holes and the outer edge of the front of the toilet is 18.5" (470mm) or greater, you've got an elongated toilet bowl. Less than that? You’re rocking a round bowl.

Great question! Everything you need to install is in the box. Additionally, you need access to the water supply behind your toilet, and you need a GFCI outlet—a grounded 3-prong outlet—within three feet of your toilet.

If you don’t have access to the water supply behind your toilet, reach out to us and we’ll help get you set up.

If you have a GFCI outlet, but it's just not within three feet of the toilet, you'll need an extension cord. We've got a few recommendations for extension cords here, but any 3-prong extension cord should be fine.

If you have an outlet, but it’s not a three prong GFCI outlet, consult a professional on how to install a grounding converter, or you'll need to get an electrician to replace that outlet with a GFCI 3-prong outlet.

If you don't have an outlet in your bathroom at all, you can install an outlet through TaskRabbit or check out the TUSHY Spa instead!

If you've had a change of fart, you can return your undamaged TUSHY bidet within 60 days of your initial order date. 

Pre-authorization for all returns must be obtained from TUSHY. If a return is sent without prior authorization, it will not be refunded or credited. So be sure to use our returns portal to get that authorization!

To initiate a return please use our self-service returns portal here.

Note on Refunds: Refunds include only the cost of the product; we do not refund shipping fees or customs fees you may have paid on your original purchase. If you are returning your product before opening the box, please do not open the box or break the security seal before returning it. Receiving a sealed box will significantly speed-up your refund once the box is received at our returns facility. 10% will be deducted from your refund to cover shipping and restocking costs.

TUSHY Limited Warranty: Our bidets come with a 12-month guarantee on equipment and parts. We will promptly replace any defective parts, free of charge, within the specified warranty period.

Return Exceptions: Sale items, deeply discounted Bundles (Eco Bundle, ASS-ential Bundle, The System), TUSHY Brush, TUSHY Stand, Coconut Husk Scrubbing Pads, bamboo drying products, towel products, t-shirts (and other TUSHY merch items) are not eligible for returns. All orders outside of the contiguous U.S. and Canada are not eligible for returns.